TERMS AND CONDITIONS (WhatsApp)
Terms and Conditions for Messaging via WhatsApp
By opting in to receive messages from us through WhatsApp, you agree to the following terms and conditions:
1. Consent to Communicate:
By providing your phone number and opting in, you consent to receive both transactional and promotional messages from us via WhatsApp. These may include order confirmations, updates, reminders, promotions, and marketing offers.
2. Transactional Messages:
We will send important transactional messages related to your account, such as order confirmations, delivery updates, billing notifications, and customer service communications. These messages are essential and will be sent regardless of your promotional preferences.
3. Promotional Messages:
You may also receive promotional messages, including special offers, product updates, and event invitations. You can opt-out of receiving promotional content at any time by replying “STOP” to our WhatsApp message.
4. Data Privacy:
Your privacy is important to us. All personal data shared through WhatsApp will be handled in accordance with our Privacy Policy. We will not share your contact information with third parties for marketing purposes without your consent.
5. Message Frequency:
The number of messages may vary depending on your interactions and the nature of the messages (transactional or promotional). You will not receive excessive messaging, and we aim to keep communications relevant and timely.
6. Opt-Out and Unsubscribe:
You can opt-out of receiving further messages at any time by sending “STOP” to the same WhatsApp number. Once you opt-out, we will cease to send you any further promotional or transactional messages via WhatsApp, except for urgent notifications where necessary.
7. Costs and Charges:
Messaging via WhatsApp is free of charge from us. However, your standard data and message rates as per your mobile carrier may apply.
8. No Guarantee of Delivery:
We strive to ensure that messages are delivered promptly; however, we are not responsible for delays or failures in delivery due to network issues, incorrect contact information, or other technical factors beyond our control.
9. Modification of Terms:
We reserve the right to modify these terms at any time. Any changes will be communicated via WhatsApp or through our website, and continued use of our messaging services implies acceptance of the revised terms.
10. Dispute Resolution:
Any disputes arising from these terms will be subject to the governing law and jurisdiction specified in our Terms of Service.
By agreeing to these terms, you authorize us to communicate with you via WhatsApp for transactional and promotional purposes.